Compare Community Fibre Broadband Deals

Compare the latest Community Fibre packages by speed, price and contract length. See setup fees and promos at a glance.

🌳 We plant trees for every switch

Community Fibre
Loading...

Jump to a Section

Community Fibre Broadband Deals: Plans, Prices & Availability

Community Fibre offers some of the most competitively priced full-fibre broadband in London. If you’re in a covered postcode, you could get speeds from 75Mbps all the way up to 5Gbps, with symmetric upload and download speeds, no line rental, and free installation.

But it’s London-only, it doesn’t include a phone line, and availability varies street by street. So before you get excited about the prices, check whether you can actually get it.

Check your postcode to see if Community Fibre covers your address, or read on for a full breakdown of plans, prices, and how it compares to the alternatives.

Who is Community Fibre?

Community Fibre is a broadband provider that delivers 100% full-fibre (FTTP) internet to homes across London. Despite the name (no, it’s not a community co-operative or resident-run project), it’s a commercially backed ISP that has built its own dedicated fibre network across the capital.

FTTP stands for fibre to the premises, which means fibre-optic cable runs all the way into your home rather than relying on old copper phone lines for the last stretch. You can read more in our guide to fibre to the premises (FTTP) explained. The practical result? Faster, more reliable speeds and no need for a landline.

Community Fibre runs on its own network, which makes it distinct from Openreach-based providers like BT, Sky, and TalkTalk, and from Virgin Media’s cable network. All its plans are broadband-only, with unlimited data and a free Wi-Fi 6 router included.

Community Fibre Broadband Plans and Prices

Community Fibre offers 18 plans as of April 2026, ranging from 75Mbps to 5Gbps. All plans include unlimited data, a free router, and free installation with no line rental. Prices and availability change regularly, so always check your postcode for the latest live deals.

Some 24-month plans include mid-contract price rises (typically £2/month from April 2028), while 12-month and 18-month contracts are generally price-locked. Check the specific terms before you commit. For tips on managing this, see our guide on how to avoid broadband price increases.

Entry-Level and Mid-Tier Plans (75Mbps to 500Mbps)

Plan Speed Monthly Price Contract Mid-Contract Rise First Year Cost
75Mbps 75Mbps £20.00 24 months £22.00 from Apr 2028 £240.00
150Mbps 150Mbps £17.99 24 months £19.99 from Apr 2028 £215.88
300Mbps 350Mbps £21.00 24 months £23.00 from Apr 2028 £252.00
500Mbps 500Mbps £20.00 24 months £22.00 from Apr 2028 £240.00

The 150Mbps plan at £17.99/month is a standout for households. It’ll handle HD streaming, browsing, and video calls for 1 to 3 people without breaking a sweat. The 300Mbps and 500Mbps options suit busier homes with multiple devices going at once, and because speeds are symmetric, your uploads match your downloads. That matters if you’re regularly on video calls or backing up files to the cloud.

12-month and 18-month versions of these plans are also available at slightly higher monthly prices but without mid-contract rises, which gives you more flexibility.

Not sure what speed you’re currently getting? Run a broadband speed test to see how it compares.

Gigabit and Multi-Gigabit Plans (1Gbps to 5Gbps)

Plan Speed Monthly Price Contract Mid-Contract Rise First Year Cost
1Gbps 920Mbps £23.00 24 months £25.00 from Apr 2028 £276.00
2.5Gbps Premium 2,500Mbps £27.00 24 months No mid-contract rises £324.00
5Gbps Premium 5,000Mbps £63.00 24 months £65.00 from Apr 2028 £756.00

The 1Gbps plan at £23/month is genuinely impressive value. It’s more than four times the UK’s average fixed broadband download speed of approximately 223Mbps (Ofcom, December 2024), and it’ll comfortably handle a large household streaming 4K on multiple screens, gaming online, and working from home simultaneously.

The 5Gbps plan is designed for professional-level demand. Think content creators, live streamers, or home-based businesses that depend on consistent, ultra-fast uploads. Most households genuinely won’t need it.

What Router Does Community Fibre Provide?

Every plan comes with a free router, and the model upgrades as you move to faster speeds:

  • 100 to 500Mbps: Linksys MX20 (Wi-Fi 6)
  • 500Mbps to 2.5Gbps: Linksys Wi-Fi 6 Dual Band MX57
  • 5Gbps Premium: Technicolor Wi-Fi 6 FGA5330 (supports up to 10Gbps)

All routers are mesh-capable, which helps reduce Wi-Fi dead spots around your home. Because this is FTTP, the router connects directly to a fibre termination point installed inside your property. No phone socket needed.

Where is Community Fibre Available?

Community Fibre is a London-only provider. If you’re outside London, it won’t be an option for you.

Within London, coverage is growing but still varies by postcode. By May 2022, Community Fibre had passed over 500,000 London homes and 116,000 businesses, with a target of reaching 2.2 million premises (Advanced Television, May 2022). That expansion has continued since, but the only reliable way to confirm it’s available at your specific address is to check your postcode.

You can also explore what’s available in specific areas, such as broadband in Islington, broadband in Croydon, or broadband in Enfield. Or see all broadband providers available in Greater London.

Community Fibre vs Other Providers

Community Fibre’s strengths are its pricing, symmetric speeds, and the fact it runs on a dedicated full-fibre network. But how does it actually stack up?

vs Virgin Media: Virgin uses a cable network (not FTTP in most cases), so while download speeds can be fast, upload speeds are typically much lower. Community Fibre’s symmetric speeds are a real advantage for video calls, cloud backups, and working from home. Virgin’s cheapest broadband-only deal starts at £21.99/month for 132Mbps on a 24-month contract, but it includes mid-contract rises and doesn’t match Community Fibre on uploads.

vs BT, EE, and TalkTalk: These providers use the Openreach network. Where FTTP is available, they offer competitive full-fibre speeds, but many London homes are still on FTTC (fibre to the cabinet, with copper for the last stretch). BT’s 150Mbps FTTP plan starts at £28.99/month with a £34 setup fee. Community Fibre’s 150Mbps plan at £17.99/month with no setup fee is noticeably cheaper, though BT includes an £80 reward card.

For another London full-fibre alternative, take a look at Hyperoptic broadband, which focuses on apartment buildings and new-build developments.

Installation: What to Expect

Installation is free on all Community Fibre plans. An engineer will visit to install a small fibre termination unit (ONT) inside your home, usually near a wall or window. The appointment typically takes 2 to 4 hours.

Because FTTP doesn’t use existing phone line infrastructure, some minor drilling or cabling may be needed. Community Fibre will explain what’s involved before the appointment. For flats and rented properties, they work directly with landlords and building managers, and many London buildings already have communal fibre infrastructure in place.

The provider has also connected over 300 community centres across London with free gigabit broadband (DTCP Capital, May 2022), which gives you a sense of the scale of its network rollout.

Switching to Community Fibre

The process is fairly straightforward:

  1. Check availability at your postcode using Switchity’s postcode checker.
  2. Choose a plan based on your household’s needs and budget.
  3. Place your order and book an installation appointment. Community Fibre will usually contact your current provider on your behalf.
  4. Installation day arrives. Be home for the engineer visit (it’s free).
  5. Activation happens once installation is complete. Your old service typically ends around the same time.

If you’re still mid-contract with your current provider, you may face early termination fees. Use our early termination fee calculator to estimate what you might owe before making the switch.

Community Fibre Customer Service

Community Fibre’s support team is available 8am to 10pm, seven days a week, 365 days a year. The provider is generally rated positively on Trustpilot, though it’s worth checking the current score before signing up, as ratings can shift.

No provider gets it right every time. For independent data on how providers handle complaints, have a look at Ofcom’s broadband complaints data.

Is Community Fibre Right for You?

If you’re in a covered London postcode and want fast, symmetric full-fibre broadband at a competitive price, Community Fibre is well worth considering. Low prices, no line rental, free installation, and symmetric speeds make it one of the stronger options in the capital, particularly if you work from home, game online, or rely on video calls.

It’s not the right fit if you’re outside London, need a bundled phone line, or want a TV package. But for broadband-only in the capital? We think it’s genuinely hard to beat on value right now.

Compare all broadband deals or check your postcode to see what’s available at your address.

Switch Smarter & Make a Difference

Join a growing community saving £25,000+ and funding reforestation with every switch.

🌱 Eco Impact Calculator

Every Switchity deal saves you money and helps reforest the planet. Here’s our impact so far:

2

Trees per switch

6,000+ kg

CO₂ captured

26% to goal

262/1,000 trees

£25,000+

Customer savings

These trees capture over 6,000 kg of CO2 and release nearly 30,900 kg of oxygen annually.

Switching To Community Fibre Has Never Been Easier

Thanks to Ofcom’s One Touch Switch, launched September 2024, over 1.6 million people have already made the move.

What Is One Touch Switch?

One Touch Switch lets you join Community Fibre with a single request. Sign up and they handle everything, including cancelling your old supplier. No retention calls, no hassle.

How It Works

Complete your Community Fibre order using your address and current supplier details. They’ll automatically send you key information like early termination charges, then arrange the switch for your preferred date.

Key Benefits

No double payments, you won’t pay for your old service after your new service starts. If delays happen, Community Fibre must compensate you within 30 days. Most switches happen with zero downtime.

Frequently Asked Questions

Community Fibre is currently available across a growing number of London boroughs, but coverage varies by postcode even within the capital. Use Switchity’s postcode checker to confirm whether it’s available at your specific address.

No. Community Fibre runs entirely over fibre-optic cable and doesn’t require a copper phone line, so there’s no line rental charge. If you need a home phone, you’d need to arrange a separate VoIP service.

In most cases, yes. You can port your existing landline number to a VoIP provider, though the process varies. Community Fibre’s plans don’t include a home phone service, so arrange this separately before switching if keeping your number matters.

All plans include unlimited data, a free Wi-Fi 6 router, and free professional installation with no setup fee or line rental. Some 24-month plans include mid-contract price rises, so check the specific terms before ordering.

Most installations take around 2 to 4 hours and require you to be at home. An engineer installs a small fibre termination unit inside your property, which may involve minor drilling if fibre infrastructure isn’t already in the building.

Community Fibre offers 12-month, 18-month, and 24-month contracts. Shorter contracts typically have higher monthly prices but often come without mid-contract price rises, giving you more flexibility.

Virgin Media uses a cable network with much lower upload speeds than Community Fibre’s symmetric full-fibre connection. Community Fibre tends to be cheaper for comparable download speeds, though Virgin offers TV and phone bundles that Community Fibre doesn’t.

Some 24-month plans include a mid-contract price rise of around £2/month. Many 12-month and 18-month plans are price-locked for the full contract. Always check the specific terms of your chosen plan before signing up.

For most households, 150 to 300Mbps handles streaming, gaming, video calls, and working from home on several devices comfortably. Gigabit plans suit large, heavy-use households, while the 5Gbps tier is really only necessary for professional content creators or streamers.

Full-fibre FTTP connections are generally more reliable than part-fibre or cable because there’s no copper component to degrade. Community Fibre is rated positively on Trustpilot, though for independent complaints data, check Ofcom’s quarterly broadband complaints report.

262

Trees we’ve grown together

£25,000

Saved by our community

£250

Your typical yearly saving

738 to go

Help us reach 1,000 trees